Customer success

The sovereign state of Qatar successfully hosted the 22nd FIFA World cup football tournament in the penultimate months of 2022. As part of the strategic event planning the host nation identified the need to secure assistance from a suitably qualified and experienced organisation to evaluate, model and predict and where necessary provide real-time solutions and mitigation strategies in relation to the supply capacity and predicted demand for the Doha transport network during the event.

As part of Keolis Mitsubishi’s mobilisation of the Dubai Metro, to take over from the incumbent operator Serco, a complete asset condition survey before day 1 of operation was required to baseline the status and condition the railway assets.

The client was in the process of taking final delivery of three new fleets of trains. These new trains relied far more heavily on access to the client’s IT infrastructure and external IP- based networks than the previous legacy fleets.

The maintenance and reliability of the 09 Stock and S Stock vehicles is influenced by data received from the on-board TCMS system. Originally, this was processed by the vehicle manufacturer, however, the client wanted to bring this data analysis in house and to interface it to their own predict and prevent, diagnostic platform. This project was called “Apollo” and Infinitive Group staff were a key part of the project team responsible for its rollout.

The client had requested a full audit of their procurement framework, including policies, processes and procedures.

Artemis is a cutting-edge data analytics platform which utilises real time data from your fleet to deliver alarms, alerts and predictive insights into our customers asset health.

Good diesel engine reliability positively impacts fleet availability and passenger service, reducing maintenance cost and operational penalties.

Short-term need for an experienced consultant to supplement their team to support the delivery of a new fleet of trains.

Close and careful asset management is a particular need for organisations with large operations and maintenance functions.